Event 54 — Alexandria: AARP Impersonation (September 11, 2024)

SLII: Surveillance, Life Invasion, Interference

Excerpt (bullets)

• Called AARP to request mail stop.
• Recognized voice as person who claimed to represent USAA twice before.
• Immediately disconnected call.
• Before then, called Marriott at home about abuse experiencing related to accessing credit card.
• Called AARP after that call ended—call abruptly ended.

Full Narrative

On September 11, 2024, I called AARP to request a mail stop. I recognized the voice as the person who claimed to represent USAA twice before. I immediately disconnected the call. Before then I called Marriott at home about the abuse I was experiencing related to being able to access my credit card. I called AARP after that call ended only for the call to abruptly end. The same impostor was now answering calls meant for multiple different companies—USAA, AARP, and possibly Marriott.

Category Codes

• DIG.SPOOF (Multi-company impersonation)
• DIG.CALL (Call interception and routing)