Episode 32 — Alexandria: USAA Access Lockout Impersonation (August 22, 2024)

SLII: Surveillance, Life Invasion, Interference

Excerpt (bullets)

• Locked out of USAA account.
• Called several occasions to rectify situation.
• One person said someone from Washington State called August 22 to access account.
• Not true—had been locked out for not answering security questions accurately.

Full Narrative

In summer/fall 2024, I was locked out of my USAA account. I called several occasions to rectify the situation. One person said that someone from Washington State called on August 22 to access the account. Not true. I had been locked out because I did not answer the security questions accurately. The false explanation—that someone else had called—suggested either my call was intercepted or the representative was feeding me misinformation about unauthorized access attempts.